Windows Hello allows you to sign in Windows 10 with just a look or a touch. The front camera or the fingerprint reader can easily recognize your face, iris or fingerprint to identify your ID to log in the OS. Windows Hello works as the same of the PIN or the password you have to enter on the login screen, and you can get access to your Windows 10 as quickly as you can.Convenient as the feature is, after installing some updates, like or Windows Anniversary Update, you may not enter the Windows 10 successfully because of the Windows Hello not working issue.In this case, when you try to sign in the Windows, the Windows Hello camera won’t turn on to recognize your face or iris. Or when you put your registered finger on the finger scanner, it fails to respond to your request, or the Windows Hello only shows you some error messages. Finally, you have to log in with the password on your, Lenovo ThinkPad E550, and more.Today, let’s have a close look at how to fix Windows Hello not working problem on your Windows 10 computer. Top 4 Ways to Fix Windows Hello Not Working Issue after Windows 10 UpdatesWe’ve had top 4 ways for you to troubleshoot the Windows Hello problem you encounter during the login. The solutions below might not work for all Windows PCs, but it’s better to go through multiple checks and try them one by one to see if they solve the Windows Hello issue.Note: You may need to log in Windows 10 with your password or PIN temporarily.You may want to check out: Way 1.

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3. The Fingerprint Reader Is Not Connected Windows 10 Password

Use Windows 10 Troubleshooter to Fix the Windows Hello ProblemWindows Troubleshooter is a built-in tool you can use to detect and fix Windows 10 problems. Firstly, you can run the Windows Troubleshooter to see if Windows 10 could solve the issue.1. Click the Start menu.2. Go to the W category.3. Expand the Windows System for.4. In the view of Small icons, select the Troubleshooting.5.

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If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result. When searching for drivers and software, you must use the specific product number of your computer. If the fingerprint reader on your Microsoft Modern Keyboard with Fingerprint ID isn’t working, here are some things to try to fix the problem. Notes To use Microsoft Modern Keyboard with Fingerprint ID, your PC needs to be running Windows 10 Anniversary Update or newer and have Bluetooth 4.0 LE or newer.

Click the Hardware and Sound.6. Choose the Hardware and Devices.7. Click the Next.Wait for the detecting process to complete. If it detects issues with Windows Hello, you can follow the on-screen instructions to fix the problem.Note: If you’re using a Microsoft Surface Pro 4, you can also detach and then reattach the Type Cover. After that, try your fingerprint ID and enter the Windows 10 desktop. Enable Windows Hello Biometrics Device for Windows 10 AppsYou can go to the Settings to check the Windows Hello option to see if there’s problem with the Window Hello configuration.1. Use Win + I to launch the Settings.2.

Go to the Accounts menu.3. Choose the Sign-in options tab on the left pane.4. Click the Set up button under the Windows Hello.If it notices you that the camera or the fingerprint device fails to turn on, then you need to do the following to enable the biometrics device on Windows 10:1. Go to the home page of the Settings.2.

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Select the Privacy menu.3. Choose the Camera tab.4. On the right side, toggle the switch button to ON to Let Apps Use Camera.5. Scroll down and toggle the switch button beside the App connector/Connect to ON.Do the same for the fingerprint device.Way 3.

Fix Windows Hello Not Working Issue in Local Group PolicyYou can also make your Windows Hello available again by modifying the Local Group Policy.1. Use Windows shortcut keys Win + R to launch the Run.2. Type into gpedit.msc.3. Press the Enter.4.

On the left pane, expand the Computer Configuration entry.5. Expand the Administrative Templates.6. Expand the Windows Components.7. Highlight the Biometrics.8.

Double-click the Allow the use of biometrics.9. Choose the Enabled option.10. Click the Apply and the OK.Also, apply this to the Allow users to log on using biometrics.Way 4. Update Camera/Fingerprint Device Driver to Solve the Windows Hello IssueNow that the Windows Hello not working problem often occurs after some Windows 10 update, outdated camera driver, fingerprint reader driver or other biometrics devices drivers should be the culprits. It is because the outdated, incompatible of broken biometrics devices drivers stop the smooth communication between the hardware devices and the Windows OS, and then Windows runs into issues like issue, Windows 10, etc. So you can go to the Device Manager to check the camera/fingerprint reader driver updates.1.

The Fingerprint Reader Is Not Connected Windows 10 Password

Right-click the Start menu.2. Select the.3.

Expand the entries for your biometrics device.4. Right-click the device for Uninstall device.5. Go to the Action menu.6. Select Scan for hardware changes.Then Windows 10 will detect and recognize the camera or the fingerprint scanner for the driver downloads.If Windows 10 fails to reinstall the drivers, or you’re not familiar with Windows inner working, you can also use a one-click solution, named, to help to download and install the best-matched biometrics driver updates.As one of the professional driver managers, Driver Talent offers the latest official and WHQL drivers and is reviewed as. You can get access to this utility via the button above.Here are 3 easy steps to update your camera or fingerprint reader driver:1.

Click the Scan to detect faulty biometrics drivers.2. Click the Update to download and install the best-matched drivers.3. Restart the computer to make the changes take effect.Note: It’s better to so that you can and the drivers once the PC runs into problems.See Also:Now you can try using your camera or the fingerprint scanner to sign in Windows 10. Is the Windows Hello working properly again? If not, do not hesitate to drop a line in the comment section below or click the LEFT MENU on this page for more solutions. We’ll try our best to help you solve the Windows Hello issue. If you come across any other Windows 10-related issues, please see section on this site.

I had the same issue where my T460s fingerprinter reader/windows hello disabled after an update late last year. I hadn't bothered to fix it until now, but I have tried all the solutions (enabled both from bios and in windows, device manager - doesnt even have biometrics listed, uninstall and reinstall drivers. I finally got Windows Hello working after the most recent Windows 10 update but it still says face and fingerprint reader not available on this device.I have tried everything, and when I went to try the last thing - go into bios and delete all fingerprint history - it tells me I dont even have a fingerprint reader attached. I opened it up and I can't see anything wrong with the connections. Am I missing something?

I feel like Ive been spinning my circles on this for 2 days now and nothing is working. I would really love to avoid doing a factory reset to this thing.Help please!